Frequently Asked Questions

How does Rsrvin help venues sell tickets and manage reservations in one platform?

Rsrvin combines customizable ticketing and online reservations into a single platform — enabling venues to sell event tickets, manage table bookings, issue QR e‑tickets for mobile check‑in, and oversee all sales through a unified dashboard.

Can I create multiple ticket types and time‑slots for events or restaurant services?

Yes. You can configure general admission, early bird, VIP, or time‑based ticket types and define reservation time‑slots or seating zones — perfect for workshops, dinner events, or multi‑session bookings.

Can I find all events and venues on Rsrvin?

Yes! Rsrvin tries to list all events and venues in Cyprus regardless if the owners and organizers use another managing platform, aiming to maximize the user's exploration experience

Does Rsrvin support multilingual interfaces?

Yes, the platform supports English, Greek and Russian to ensure accessibility for diverse audiences.

What industries use Rsrvin?

Rsrvin is used by restaurants, event venues, entertainment businesses, wellness studios, and promotional agencies.

Does Rsrvin support deposits, pre‑payments, or credit card hold to reduce no‑shows?

Yes. You can require deposits or full pre‑payment at booking time via secure payment gateways — an effective method to lower no‑shows and secure revenue in advance.

Is real‑time analytics available for ticket sales and reservations?

Yes. Our dashboard offers real‑time reporting on ticket sales, table bookings, revenue, attendance, no‑show rates, and customer demographics — helping you make data‑driven decisions.

How secure is Rsrvin and is it GDPR‑ and PCI‑compliant?

Security is a priority. We use encrypted payment processing, GDPR‑compliant data collection with consent checkboxes, and PCI‑compliant infrastructure to keep guest details and payments safe.

Do you offer mobile check‑in and on‑site scanning solutions?

Yes — our web app supports QR code scanning and tickets can be validated at entry. All check‑ins are synced live to your dashboard, making it ideal for real‑time event management.

What pricing plans and support options are available for businesses?

We offer flexible pricing packages tailored for venues, event organizers, and advertisers — including pay‑per‑ticket fees that can be paid by the event organizer or ticket buyer, subscription, or enterprise plans. Event listing is completely free. All clients receive free onboarding assistance, dedicated support channels, and optional account management.

Do I need a developer to use Rsrvin?

No. Our platform is designed for ease of use with no-code tools and intuitive setup. Advanced features are available via API for developers.

What kind of reports can I generate in Rsrvin?

Generate reports on revenue, reservations, sales trends, customer engagement, and no-show rates.

Does Rsrvin support walk-in management?

Yes, you can track and manage walk-in guests and adjust availability in real-time.

Can I manage multiple venues from one account?

Yes. Rsrvin supports multi-location businesses with centralized control and separate analytics per venue.

Can I block certain dates or times for special events or holidays?

Yes. You can manage blackout dates and manually block availability for any specific time.

Is training provided for new users or staff?

Yes. We provide training materials, videos, and onboarding sessions for you and your team.

Can I see a live demo of the platform?

Yes, book a personalized demo with our team to explore Rsrvin's features in real-time.

Can Rsrvin support festivals or multi-day events?

Yes. Manage ticketing and logistics for multi-day events, including different entry types and daily access.

Can I prevent double bookings or time conflicts?

Yes. Rsrvin automatically blocks unavailable time slots and alerts you of potential conflicts.

Is support available on weekends or during live events?

Yes. We offer weekend and live-event support for urgent issues or troubleshooting.