RSRVIN Cookie Policy
Last updated: June 2026
RSRVIN Technologies Ltd (company number HE 463899), registered office at Pandoras 26, Larnaca, 6042, Cyprus ('RSRVIN', 'we', 'us'). Contact: [email protected].
Introduction
Our Platform uses cookies and similar technologies to improve user experience and ensure the efficient operation of our services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their usage.
This Cookie Policy should be read alongside our Privacy Policy (https://info.rsrvin.com/privacypolicy) and Terms of Use (https://info.rsrvin.com/termsofuse), both of which are available at https://info.rsrvin.com. The Privacy Policy contains further detail on how we process your personal data, the lawful bases we rely on, and your rights as a data subject.
What Are Cookies?
Cookies are small pieces of data that are stored on your device when you visit a website. They are used to remember information about your visit, such as your preferences or login status, and to help websites function properly. Cookies can also be used to track your browsing activity across different sites to deliver personalized content or advertisements. They play an important role in enhancing your browsing experience and enabling certain features on websites.
How We Use Cookies
Google (Firebase) acts as a sub-processor for the services described below. Data processed through Firebase is subject to Google's data protection policies. RSRVIN remains the data controller for personal data collected through these services. For further information, please refer to Firebase's Privacy Policy.
Firebase Authentication
We use Firebase Authentication, a service provided by Google, to manage user authentication and ensure the security of user accounts. When you register or log in to the Platform, Firebase Authentication processes your email address and other relevant authentication data.
- Purpose: To manage user authentication and secure user accounts.
- Data collected: Email address and other relevant authentication data.
Firebase Storage
We use Firebase Storage to store and manage user-generated content, such as files and media uploaded to the Platform.
- Purpose: To store and manage user-generated content.
Session Cookies
We use session cookies provided by Firebase to maintain your login session and enhance security. These cookies are strictly necessary for the operation of the Platform.
- Purpose: To maintain user sessions and enhance security.
- Consent: These cookies are essential and are set automatically when you use the Platform. They do not require your separate consent.
Performance and Error Tracking (Sentry)
We use Sentry, a third-party error tracking service provided by Functional Software, Inc., to monitor and diagnose technical errors on the Platform. Data sent to Sentry is fully anonymised and does not include personal information such as names, email addresses, or IP addresses. Sentry acts as a sub-processor of RSRVIN for this purpose.
- Purpose: To monitor, diagnose, and resolve technical errors in order to improve the reliability and performance of the Platform.
- Data collected: Anonymised error and diagnostic data (no personally identifiable information).
- Consent: Because no personal data is collected, this does not require cookie consent. However, you can opt out by disabling JavaScript in your browser, which may affect Platform functionality.
- Privacy: For more information on how Sentry handles data, please refer to Sentry's Privacy Policy at https://sentry.io/privacy/.
Marketing Cookies (Meta Pixel)
Event Organisers on the Platform may optionally configure a Meta Pixel (Facebook Pixel) to track conversions and measure the effectiveness of their advertising campaigns. Where an Event Organiser enables a Meta Pixel, that Event Organiser acts as an independent data controller for the personal data collected through that pixel. RSRVIN is not responsible for the data processing carried out by Event Organisers through their own Meta Pixel configurations. These marketing cookies are only activated where you have explicitly accepted all cookies via our cookie consent banner.
- Purpose: To help Event Organisers measure advertising performance and track conversions on their Meta (Facebook/Instagram) campaigns.
- Optional: This is configured at the discretion of each Event Organiser and is not active on all events.
- Consent: These cookies are only loaded upon your explicit acceptance via our cookie consent banner.
- Data collected: Browsing behaviour, page views, and conversion events related to the specific event.
- Privacy: For information on how Meta handles your data, please refer to Meta's Privacy Policy. For information on how the relevant Event Organiser uses your data, please refer to their own privacy policy.
Your Choices Regarding Cookies
You have the right to accept or reject non-essential cookies at any time. You can manage your preferences via our cookie consent banner or by adjusting your browser settings to refuse cookies or alert you when cookies are being sent. Please note that rejecting essential cookies (such as session cookies) may affect your ability to use the full functionality of the Platform.
To exercise your data subject rights — including access, rectification, erasure, or objection — please refer to our Privacy Policy or contact us at [email protected].
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will update the 'Last updated' date at the top of this page when we do so. We encourage you to review this Cookie Policy periodically.
Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at [email protected].
Governing Law
This Cookie Policy is governed by the laws of the Republic of Cyprus. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.